Voice Authentication Incident - Pindrop

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 14:07 EDT

Update

Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Posted Jun 02, 2026 - 14:06 EDT

Investigating

Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Posted Jun 02, 2026 - 11:29 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States).
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